Best Practices for the Customer-Focused Libraries and Information Centers A Case Study of ISB

Venkadesan, S (2018) Best Practices for the Customer-Focused Libraries and Information Centers A Case Study of ISB. In: 2018 5th International Symposium on Emerging Trends and Technologies in Libraries and Information Services (ETTLIS), 21-23 February, 2018, Greater Noida.

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Abstract

This paper looks at the Learning Resource Centre (LRC) which is located at the heart of the Academic Centre of the Indian School of Business and its activities are aligned to the vision and mission of the School. The LRC is designed to meet the information needs of the ISB Community - its students, academics and researchers. The LRC enables access to various information resources, besides providing innovative, responsive and effective services to keep the academic community abreast of the latest developments in business and management. The focal point of LRC services is truly its customers and they are the partner in our resource development activities and the services rendered at LRC are basically customized to fulfill their needs.

Affiliation: Indian School of Business
ISB Creators:
ISB CreatorsORCiD
Venkadesan, SUNSPECIFIED
Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: academic libraries;educational institutions;information needs;information resources;academic community;LRC services;resource development activities;customer-focused libraries;information centers;Learning Resource Centre;ISB Community;information resources;business developments;management developments;best practices;Academic Centre of the Indian School of Business;information needs;Libraries;Electronic publishing;Databases;Market research;Consumer electronics;Information Resources;Information Services;Customer-Focused Services;Resource Optimization
Subjects: Information Systems
ISB Policies
Depositing User: Veeramani R
Date Deposited: 29 Nov 2018 18:11
Last Modified: 29 Nov 2018 18:11
URI: http://eprints.exchange.isb.edu/id/eprint/644
Publisher URL: https://doi.org/10.1109/ETTLIS.2018.8485229
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