CavinKare: Building Human Capital For Performance Excellence

Ramnarayan, S and Mehta, S (2019) CavinKare: Building Human Capital For Performance Excellence. [Teaching Resource]

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Abstract

CavinKare Private Limited (CavinKare), a FMCG company was founded by Chinni Krishnan Ranganathan (CKR) in 1998. With the rapid growth of the organization, the spirit of entrepreneurship had given way to bureaucratic functioning. In 2012, CKR undertook a series of human capital interventions aimed at rejuvenating the organization and at aligning performance goals at different levels to the larger organizational strategy, bringing in the right people, providing them the right resources to succeed, and creating the right incentives for performance excellence. New systems and processes were introduced for employee selection, setting clear performance expectations, review & assessment, training & development, compensation and rewards & recognition. The changes enhanced CavinKare's growth and the company registered a double-digit growth while the industry average hovered around 4-5%. Though the company had effectively implemented a range of human capital systems and processes, CKR believed that the culture and mindsets still lagged. There was a need to ensure that the cultural fabric had to be aligned to the intent of creating performance excellence by being entrepreneurial, innovative and learning-oriented. CKR wondered how to address this unfinished agenda of building human capital.

Affiliation: Indian School of Business
ISB Creiators:
ISB Creators
ORCiD
Ramnarayan, S
UNSPECIFIED
Mehta, S
UNSPECIFIED
Item Type: Teaching Resource
Additional Information: Case Study, Performance Excellence, Human Capital
Subjects: Organization Behavior
Human Resources Management
Depositing User: Gurusrinivasan K
Date Deposited: 17 Apr 2021 10:04
Last Modified: 17 Apr 2021 10:04
URI: https://eprints.exchange.isb.edu/id/eprint/1455
Publisher URL: https://store.hbr.org/product/cavinkare-building-h...
Publisher OA policy: https://store.hbr.org/product/cavinkare-building-human-capital-for-performance-excellence/ISB174
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