The impact of Industry 4.0 on the relationship between TPM and maintenance performance

Tortorella, G and Saurin, T A and Fogliatto, F S and Tlapa, D and Moyano-Fuentes, J and Gaiardelli, P and Seyedghorban, Z and Vassolo, R and Mac Cawley, A F and Sunder M, V and Sreedharan, V R and Sena, S A and Forstner, F F (2022) The impact of Industry 4.0 on the relationship between TPM and maintenance performance. Journal of Manufacturing Technology Management, ahead- (ahead-). ISSN 1741-038X

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Abstract

Purpose
In this paper, the authors examine the impact of Industry 4.0 (I4.0) technologies on the relationship between total productive maintenance (TPM) practices and maintenance performance.

Design/methodology/approach
Data collection was carried out through a multinational survey with 318 respondents from different manufacturing companies located in 15 countries. Multivariate data techniques were applied to analyze the collected data. Diffusion of innovations theory (DIT) was the adopted theoretical lens for our research.

Findings
The authors’ findings indicate that I4.0 technologies that aim to process information to support decision-making and action-taking directly affect maintenance performance. Technologies oriented to sensing and communicating data among machines, people, and products seem to moderate the relationship between TPM practices and maintenance performance. However, the extent of such moderation varies according to the practices involved, sometimes leading to negative effects.

Originality/value
With the advances of I4.0, there is an expectation that several maintenance practices and performance may be affected. Our study provides empirical evidence of these relationships, unveiling the role of I4.0 for maintenance performance improvement.

Affiliation: Indian School of Business
ISB Creiators:
ISB Creators
ORCiD
Sunder M, V
UNSPECIFIED
Item Type: Article
Uncontrolled Keywords: Industry 4.0, Total Productive Maintenance, Performance, Empirical Study
Subjects: Operations Management
Depositing User: Gurusrinivasan K
Date Deposited: 02 Feb 2022 05:17
Last Modified: 02 Feb 2022 05:17
URI: https://eprints.exchange.isb.edu/id/eprint/1618
Publisher URL: https://doi.org/10.1108/JMTM-10-2021-0399
Publisher OA policy: https://v2.sherpa.ac.uk/id/publication/2858
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