Items where Author is "Hartman, A"

Conference or Workshop Item

Sharma, A and Gangadharan, G R and Kummamuru, K and Somasekhara, J and Hartman, A (2011) Evaluating public service delivery in emerging markets. In: 2011 IEEE International Conference on Service Operations, Logistics and Informatics, SOLI 2011, 10 - 12 July 2011, Beijing; China.