Items where Author is "Hollebeek, L D"

Article

Hollebeek, L D and Kumar, V and Srivastava, R K and Clark, M K (2023) Moving the stakeholder journey forward. Journal of the Academy of Marketing Science, 51 (1). pp. 23-49. ISSN 0092-0703

Hollebeek, L D and Kumar, V and Srivastava, R K (2020) From Customer-, to Actor-, to Stakeholder Engagement: Taking Stock, Conceptualization, and Future Directions. Journal of Service Research, 25 (2). pp. 328-343. ISSN 1552-7379

Hollebeek, L D and Srivastava, R K and Chen, T (2019) Correction to: S-D logic–informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM. Journal of the Academy of Marketing Science, 47 (1). p. 186. ISSN 0092-0703

Hollebeek, L D and Srivastava, R K and Chen, T (2019) S-D logic–informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM. Journal of the Academy of Marketing Science, 47 (1). pp. 161-185. ISSN 1552-7824

Book Chapter

Hollebeek, L D and Srivastava, R K (2022) Consumer involvement and engagement: From involvement’s elaboration likelihood to engagement’s investment propensity. In: APA handbook of consumer psychology. American Psychological Association, Washington, USA, pp. 609-619. ISBN 9781433838392