A Value-Driven Digital Strategy Framework for Healthcare Firms

The post-pandemic world demands a breakthrough in healthcare delivery. In line with the sustainable development goal (SDG 3) that articulates ‘Good Health and Well-being for all,’ the World Health Organization has recognized digital health technologies as an essential driver to this effect. Consequently, healthcare providers have accelerated digitalization as a disruptor of paramount importance.1 But, do they reap a full harvest of business outcomes in their digital efforts and investments? This article proposes a strategic framework for value creation and appropriation as a managerial resource for healthcare providers embarking on digital journeys.