Price discounts in exchange for reduced customer demand variability and applications to advance demand information acquisition

Kunnumkal, S and Topaloglu, H (2008) Price discounts in exchange for reduced customer demand variability and applications to advance demand information acquisition. International Journal of Production Economics, 111 (2). 543 - 561.

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Abstract

We consider a supplier and a customer operating under a service agreement that requires the supplier to cover the random customer demand with high probability. To fulfill the service agreement, the supplier carries a certain amount of safety stock. The customer has some bearing on its demand variability, possibly through activities such as acquiring advance demand information, employing more sophisticated forecasting techniques or smoothing its product consumption, but these activities bring an extra cost to the customer. Since a reduction in the customer demand variability helps the supplier reduce its safety stock, the supplier is willing to offer a price discount in exchange for reduced demand variability. We examine a pricing scheme where the supplier assesses its potential cost savings from a reduction in the customer demand variability and returns a fraction of these cost savings back to the customer through a price discount. We show that both parties realize cost savings under such a pricing scheme, examine the efficiency issues and consider the case where the customer does not reveal certain cost components accurately.

ISB Creators:
ISB CreatorsORCiD
Kunnumkal, SUNSPECIFIED
Item Type: Article
Additional Information: Special Section on Sustainable Supply Chain
Uncontrolled Keywords: Supply chain
Subjects: Business and Management
Depositing User: LRC ISB
Date Deposited: 14 Apr 2015 07:25
Last Modified: 14 Apr 2015 11:45
URI: http://eprints.exchange.isb.edu/id/eprint/379
Publisher URL: http://www.sherpa.ac.uk/romeo/issn/0925-5273/
Publisher OA policy: http://www.sherpa.ac.uk/romeo/search.php
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