Unfairness, Anger, and Spite: Emotional Rejections of Ultimatum Offers
Pillutla, M and Murnighan, J K (1996) Unfairness, Anger, and Spite: Emotional Rejections of Ultimatum Offers. Organizational Behavior and Human Decision Processes, 68 (3). pp. 208-224. ISSN 0749-5978
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This paper addresses an anomaly in experimental economics, the rejection of ultimatum offers, and uses a psychological explanation for this essentially economic event. The wounded pride/spite model predicts that informed, knowledgeable respondents may react to small ultimatum offers by perceiving them as unfair, feeling anger, and acting spitefully. Results of a large scale experiment support the model, showing that rejections were most frequent when respondents could evaluate the fairness of their offers and attribute responsibility to offerers. In addition, anger was a better explanation of the rejections than perceptions that the offers were unfair. The discussion addresses the rarely studied but frequently observed emotions that negotiations provoke.
Item Type: | Article |
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Additional Information: | The research article was published by the author with the affiliation of London Business School |
Subjects: | Organizational Behaviour |
Date Deposited: | 26 Sep 2021 17:32 |
Last Modified: | 26 Sep 2021 17:32 |
URI: | https://eprints.exchange.isb.edu/id/eprint/1581 |