Harnessing Artificial Intelligence and Disruptive Technologies to Benefit Society: We must understand the positive and negative effects of technological innovation

We have observed similar strong positive opinion about the strategic implications of Artificial Intelligence and Emerging Technologies (AI&ET) when one of the authors asked participants in executive education courses on Emerging Technology, Digital Transformation and Artificial Intelligence at the Indian School of Business (ISB).1 Probing further, these industry leaders are viewing AI&ET as transformational and intelligent general purpose technological opportunities that has the ability to make human like decisions, increase productivity by assisting in problem solving and saving human effort, and provide new ways of creating value, therefore generate competitive advantage. So, in general, there is upbeat and positive opinion towards the potential of AI&ET among business leaders who are in-charge of strategy and/or digital transformation in their organization.