Rethinking Management Education in Dynamic and Uncertain Markets: Educating Future Leaders for Resilience and Agility

The first challenge, maintaining business continuity, has so far involved adopting hybrid/blended learning processes, combining online synchronous and asynchronous online delivery, and preserving interactive dialogue and the peer-to-peer learning that is the hallmark of teaching at ISB. This has had a differential impact on full-time versus modular programs as well as nondegree executive education. The faculty had been debating the adoption of blended learning for a few years and had implemented it in part in only one out of our four programs (the weekend program for working professionals was delivered about 20 percent online), but the sudden arrival of COVID-19 cut short the debates. We rolled up our sleeves and got going. This chapter catalogues the creative approaches we adopted to overcome some challenges – while others persist.