Browse by ISB Authors

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Number of items: 15.

Article

Tortorella, G L and Fogliatto, F S and Sunder M, V and Vergara, A M C and Vassolo, R (2021) Assessment and prioritisation of Healthcare 4.0 implementation in hospitals using Quality Function Deployment. International Journal of Production Research. pp. 1-23.

Baliga, A J and Chawla, V and Sunder M, V and Kumar, R (2021) Barriers to service recovery in B2B markets: a TISM approach in the context of IT-based services. Journal of Business and Industrial Marketing. ISSN 0885-8624

Sunder M, V and Prashar, A (2021) Characterization and Examination of Operational Excellence Deployment Failures: Mediation Effect of Technical and Behavioral Failure Factors. IEEE Transactions on Engineering Management. pp. 1-13.

McAdam, R and Galbraith, B and McComb, S and Antony, J and Sunder M, V (2021) Development of Sustainable Lean Patient Value in Healthcare: A Long-Term Condition Context. Total Quality Management & Business Excellence. pp. 1-33.

Sunder M, V and S, G L and Marathe, R R (2021) A Dynamic Capabilities View of Lean in a Service Context. IEEE Transactions on Engineering Management. pp. 1-15.

Sunder M, V and Venkatesa Narayanan, P T and Thirunavukkarasu, R (2021) Indispensable link between green supply chain practices, performance and learning: An ISM approach. Journal of Cleaner Production, 279. p. 123387. (In Press)

Sunder M, V and Ganesh, L S (2021) Lean additives in a service factory: A design science approach. Technovation. p. 102269. ISSN 0166-4972

Tortorella, G L and Narayanamurthy, G and Sunder M, V and Cauchick-Miguel, P A (2021) Operations Management teaching practices and information technologies adoption in emerging economies during COVID-19 outbreak. Technological Forecasting and Social Change, 171. p. 120996. ISSN 0040-1625

Sunder M, V and Prashar, A (2020) Empirical examination of critical failure factors of continuous improvement deployments: stage-wise results and a contingency theory perspective. International Journal of Production Research. pp. 1-22.

Persis, D J and Anjali, S and Sunder M, V and Rejikumar, G and Sreedharan, V R and Saikouk, T (2020) Improving patient care at a multi-speciality hospital using lean six sigma. Production Planning & Control. pp. 1-19. ISSN 0953-7287

Baliga, A J and Chawla, V and Sunder M, V and Ganesh, L S and Sivakumaran, B (2020) Service Failure and Recovery in B2B Markets – A Morphological Analysis. Journal of Business Research. ISSN 0148-2963

Book Chapter

Antony, J and Sunder M, V (2020) Basic Lean Six Sigma Tools for Higher Education. In: Lean Six Sigma in Higher Education. Emerald Publishing Limited, pp. 61-99.

Murphy, T and McNulty, J and O'Dubhghaill, R and O'Reilly, S and O'Donovan, H and Healy, J and Li, N and Laux, C and Antony, J and Sunder M, V (2020) Case Studies of LSS in Higher Education. In: Lean Six Sigma in Higher Education. Emerald Publishing Limited, pp. 185-221.

Sunder M, V and Antony, J (2020) Lean Six Sigma Roadmap for Implementation in Higher Education Sector*. In: Lean Six Sigma in Higher Education. Emerald Publishing Limited, pp. 161-169.

Teaching Resource

Sohoni, M G and Sunder M, V and Shah, G and Nagpal, R and Ahmed, A (2020) SpiceJet: Flying in the Face of Imminent Shutdown. [Teaching Resource]

This list was generated on Mon Sep 20 19:51:54 2021 IST.